Welcome to Help Center
Find answers to frequently asked questions or reach out to our support team for further assistance.
1. How do I register as a merchant?
You can register by clicking on the “Login” button and selecting the “Sign Up” option. Fill out the merchant onboarding form and submit required KYC details.
2. How long does onboarding take?
Merchant onboarding typically takes 24–48 hours after successful document verification.
3. What are the supported payout options?
We support payouts to all major banks across India via IMPS, NEFT, and RTGS.
4. Who do I contact for technical issues?
You can reach our support team via email at support@goldnity.com or call our helpline number.
5. What are your support hours?
Our support team is available 24×7 for priority merchants and from 9:00 AM to 8:00 PM for general users.
Still Need Help?
If you didn’t find your answer above, our support team is always here to help.
Contact Support